Terms of Service
1. What Listora is
Listora is a peer-to-peer Software-as-a-Service advertising platform. Vacation property owners and advertisers advertise their properties on it. The advertiser supplies the property details; Listora writes up, publishes and maintains the listing and advertises it; and interested users browse those listings and contact the advertiser directly.
The platform provides digital advertising, listing placement, listing management software, inquiry submission, and direct communication between advertisers and interested users.
These terms are an agreement between you and LST Digital Ventures LLC, trading as Listora, of 7901 4th St N, St. Petersburg, FL 33702.
2. What Listora is not
Listora operates exclusively as an advertising and technology service provider. It is not a travel agency, a real estate brokerage, a vacation rental operator, a property management company, an escrow service, or a payment processor for users.
We do not sell, broker, list for sale, or transfer real estate or any interest in real estate. Listings advertise vacation properties available to rent.
We do not take reservations, hold dates, collect payments between users, hold user funds, or pay advertisers out. We take no commission, success fee, or percentage of anything agreed between users.
Listora is not a party to any arrangement between an advertiser and an interested user. Dates, rates, terms, and payment are agreed and settled directly between those two parties. We do not guarantee, insure, or underwrite any such arrangement.
3. Advertising plans and what they buy
A plan buys the creation, publication, placement and promotion of a listing for a fixed advertising term, beginning on the date the listing publishes rather than the date it was submitted. What each plan includes — the number of listings, the search visibility, the campaigns, the reporting — is described on the Pricing page and is what you are buying.
No result is guaranteed. Impressions, clicks, inquiries, bookings, occupancy and revenue depend on your property, your pricing, your market, seasonality and the behaviour of third-party advertising platforms. Nothing we publish promises any of them, and no part of our fee is contingent on one.
Renewal is optional and is a flat 50% of the plan price. The renewal price is fixed and does not vary with what the previous term achieved. We will not renew a plan without your instruction.
The charge appears on your statement as {{STATEMENT_DESCRIPTOR}}.
4. Who creates the listing, and who is responsible for it
You supply the property details and the photographs. Listora writes up the listing, publishes it, and maintains it for the term — that work is part of what the plan fee buys. Changes are made by us: request one at any time during the term and we will amend the copy, photographs, amenities, rates or availability, or pause, resume or remove the listing. Pausing stops new inquiries without stopping the term.
You remain responsible for your listing — the property, its availability, its pricing, any negotiation, and any arrangement you make with an interested user. Listora writing the listing up from what you supply does not transfer that responsibility: you agree that every material fact you give us is accurate, that the published listing is accurate, and that you will keep it accurate.
You confirm that you are entitled to let the property and that doing so complies with the law and with any association, lease, or local short-term-let rules that apply to it. That is your responsibility and not something we verify.
5. Publication and removal
We review a submitted listing before it publishes, to check it is complete and within these terms. That review is not a verification of ownership, title, condition, or your entitlement to let, and nothing in it should be relied on as one.
We may decline to publish, or may remove, any listing that is inaccurate, that breaches these terms, that an advertising platform has rejected, or that is the subject of a credible complaint.
6. Cancellation and refunds
Cancel before your listing publishes and you are refunded in full. After it publishes you are refunded, pro rata, for the unused days of the advertising term. Days already run are not refundable.
The full terms, including how to request a refund and how long we take to respond, are published as our Refund & Cancellation Policy at /refund-policy and form part of this agreement.
7. Inquiries and communication
An interested user may send an inquiry to an advertiser through a listing. An inquiry is a message and nothing more: it does not reserve dates, create a booking, or transfer any money. Rates shown on a listing are the advertiser's own figures, given as a starting point rather than a quote.
Inquiries reach the advertiser they were sent to. We do not sell or resell them as leads, and we do not pass contact details to third-party marketers.
8. Accounts
You must provide accurate information and keep your credentials secure. You are responsible for activity under your account. You must be legally capable of entering a binding agreement in your jurisdiction.
Browsing listings and sending an inquiry does not require an account. Advertising a listing does.
9. Acceptable use
You must not publish false, misleading, or fraudulent content; advertise a property you are not entitled to let; ask us to advertise property for sale; harvest other users' details; use the platform to send unsolicited commercial messages; or interfere with the operation or security of the service.
10. Content you provide
You retain ownership of the content you upload. You grant Listora a non-exclusive, royalty-free licence to host, display, reproduce, adapt and distribute that content for the purpose of operating the platform and advertising your listing, including in search results, advertising campaigns and marketing email.
You confirm you hold the rights necessary to grant that licence, including for any photographs or footage, and including the consent of anyone identifiable in them.
11. Disclaimers
The service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law we disclaim all warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that any listing is accurate, that any advertising outcome will occur, or that the service will be uninterrupted or error-free.
12. Limitation of liability
To the fullest extent permitted by law, Listora is not liable for any indirect, incidental, special, consequential, or punitive damages, for lost bookings, lost revenue, or lost profits, or for any loss arising out of an arrangement or dispute between users.
Our aggregate liability arising out of or relating to these terms is limited to the advertising fees you paid to Listora in the twelve months preceding the claim.
13. Indemnity
You agree to indemnify Listora against claims, losses, and expenses arising out of your listing, the content you supply, your letting of the property, your use of the service, your breach of these terms, or any dispute between you and another user.
14. Suspension and termination
We may suspend or terminate an account, or remove a listing, where these terms are breached or where we reasonably believe there is a risk to other users or to an advertising platform we rely on. You may cancel under section 6, and may close your account at any time.
15. Changes to these terms
We may amend these terms. Each version is recorded with its own identifier and content hash, and where a change is material we will require acceptance of the new version before continued use of an account.
16. Governing law
These terms are governed by the laws of the United States and of the state in which Listora is established, without regard to conflict-of-law rules.
17. Notices and contact
Notices to us go to LST Digital Ventures LLC, 7901 4th St N, St. Petersburg, FL 33702, or by email to help@listora1.com. Questions about these terms: help@listora1.com, or through the Help centre.